LFGxp is not an emergency service
LFGxp connects people for peer support. It is not a substitute for professional medical, psychiatric, or emergency care, and it is not monitored 24/7 for emergencies.
If you are in immediate danger or crisis, call 999 (UAE Emergency Services) or 800-4673 (SAKINA), the UAE mental health support line.
Do not rely on LFGxp as your only source of help in a crisis.
Peer support, not clinical treatment
The people you connect with on LFGxp (“Experts”) are peers with lived experience of recovery — not licensed doctors, therapists, or psychiatrists, unless their profile explicitly says otherwise. What is shared through LFGxp is not medical advice, diagnosis, or treatment.
We are a platform, not a party to your conversations
LFGxp exists to help like-minded people connect and support one another. We do not control what users say or do once connected, and we are not responsible for the conduct of any user toward another, except where required by law or where we have acted with gross negligence or willful misconduct.
If someone behaves in a way that feels unsafe, abusive, or wrong, please report it immediately — in the app or at support@lfgxp.com. We take reports seriously and act on them.
Your information, honestly explained
We know LFGxp may involve sensitive, personal information. Here is the honest picture:
- Your information is encrypted and access is strictly limited by role
- It is not sold, and it is not used to advertise to you
- If something you share suggests you may be at risk, specifically trained safety personnel may see relevant information — this exists so a real person can help you, not to watch over you. This access is logged.
- Beyond that, your information stays private to you and whoever you are matched with for support
By using LFGxp
Using LFGxp means you have read this disclaimer and agree to our Terms of Service and Privacy Policy.
Questions? Reach us at hello@lfgxp.com.